B. DALE ENGLISH Transitioning vision to implementation 1721 West Point Drive Carrollton, Texas 75007 email: dale@bdaleenglish.com Cell 214.728.8951 Technology and Operations Executive Technology and Operations Executive with 20 years experience directly managing senior level staff and successfully implementing complex, multi-million dollar efforts. Specializing in the financial services industry. Achievements IMPLEMENTATION: • Citifinancial Auto - Generated first-year revenue increase of $700 million through creation and implementation of a new financial instrument / product. • Universal Data Technology - Managed due diligence process for client’s purchase of a $15 million warehouse. SOLUTIONS: • Citifinancial Auto – Elected management representative on the Change Agent Committee to review current business processes and implement process improvement across $3+ billion and 3,000+ member lines of business. • Triad Financial - Generated a 40% cost reduction and 30% time to completion improvement by automating resource management processes. RESULTS: • Citifinancial Auto - Increased revenue $10 million in one quarter by orchestrating the creation and implementation of a repeatable process for sale of charge-off loan portfolio. • Triad Financial - Realized a 60% reduction in costs associated with project rework by effectively leveraging project methodology, control, and communication to ensure completion in alignment with business objectives. Experience ThinkFinance, Fort Worth, Texas 2010 - Current Leader in providing financial services to “The Unbanked” with over 1 million customers nationwide. SENIOR PROJECT MANAGER, CONTRACT POSITION Senior project manager overseeing the migration of two products representing 60% of company revenue, from a managed data center to a co-location data center. Senior infrastructure project manager overseeing design and build out of infrastructure for new product to be introduced 2011. Interim manager of network operations team consisting of 8 engineers. TRIAD FINANCIAL, North Richland Hills, Texas 2007 – 2009 Leader in vehicle loan servicing, with 1,200 employees nationwide managing $2B in receivables. SENIOR MANAGER, INFORMATION TECHNOLOGY PROJECT MANAGEMENT OFFICE (PMO) Senior information technology manager overseeing business systems, disaster recovery, and third-party product support. Implemented and managed centralized program office. Directly managed project managers supporting six business units. * Managed a $20 million divisional budget, implementing cost control initiatives to maximize productivity. * Lead cross-functional teams to architect stable / scalable system solutions supporting enterprise-wide technology initiatives. * Subject matter expert for new project research, cost/benefit analysis, and scope definition to the Executive Steering Committee. CITIFINANCIAL AUTO, Las Colinas, Texas 2002 – 2007 A subsidiary of financial giant CitiGroup, Inc., providing financing for consumer auto loans through dealerships nationwide. PROGRAM MANAGER / DIRECTOR, ENTERPRISE PROJECT OFFICE Series of progressive positions, rapidly promoted to director position managing centralized program office for Citifinacial Auto. Accountable for business initiated projects. Directly managed staff of up to 9 high level team members. Executed 15 high-profile projects totaling over $400 million in spend / risk category. Projects implemented on time, on budget, and represented a net increase of over $780 million in first-year revenue for the company. Senior program management representative to Executive Steering Committee for project related activity. UNIVERSAL DATA TECHNOLOGY, Dallas, Texas 1999 – 2001 Consulting firm specializing in providing information technology support and solutions to a global client base. EBUSINESS PRACTICE MANAGER Lead the creation and administration of technology solutions for clients, including; strategic planning, account management, risk assessments, budgeting, and third-party relationships Managed resource allocation and career development for full-time consultants. ACCOUNTING / FINANCE Prior to 1993, acquired over 12 years experience in the field of Accounting/Finance. Some of the titles and responsibilities achieved in this field are as follows: * Director of Finance for Texas Motor Transportation Association (TMTA) * Director of Finance for Oil Field Haulers Association (OFHA) * Controller for Moye Trucking Company * Staff Accountant for Ramsey and Ramsey CPAs * Director of Finance for Austin Data Management (ADM) Systems Education • Training TRAINING • Management Techniques • Software Engineering Institute (SEI) - Capability Maturity Model (CMM) • Project Management Institute (PMI) - Project Management Body of Knowledge (PMBOK) BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.), ACCOUNTING 1987 St. Edward’s University, Austin, Texas