Dale English

Resume

B. DALE ENGLISH

1721 West Point Drive
Carrollton, Texas 75007
Cell 214.728.8951
email: dale@bdaleenglish.com
www.linkedin.com/in/daleenglish

Technology and Operations Executive

Technology and Operations Executive with 20 years experience directly managing senior level staff and successfully implementing complex, multi-million dollar efforts.  Specializing in the financial services industry.

Achievements

IMPLEMENTATION:

  • Citifinancial Auto – Generated first-year revenue increase of $700 million through creation and implementation of a new financial instrument / product.
  • Universal Data Technology – Managed due diligence process for client’s purchase of a $15 million warehouse.

SOLUTIONS:

  • Citifinancial Auto – Elected management representative on the Change Agent Committee to review current business processes and implement process improvement across $3+ billion and 3,000+ member lines of business.
  • Triad Financial – Generated a 40% cost reduction and 30% time to completion improvement by automating resource management processes.

RESULTS:

  • Citifinancial Auto – Increased revenue $10 million in one quarter by orchestrating the creation and implementation of a repeatable process for sale of charge-off loan portfolio.
  • Triad Financial – Realized a 60% reduction in costs associated with project rework by effectively leveraging project methodology, control, and communication to ensure completion in alignment with business objectives.

Experience

ThinkFinance, Fort Worth, Texas         2010 – Current
Leader in providing financial services to “The Unbanked” with over 1 million customers nationwide.

Senior Project Manager, Contract Position
Senior project manager overseeing the migration of two products representing 60% of company revenue, from a managed data center to a co-location data center.  Senior infrastructure project manager overseeing design and build out of infrastructure for new product to be introduced 2011.  Interim manager of network operations team consisting of 8 engineers.

TRIAD FINANCIAL, North Richland Hills, Texas          2007 – 2009
Leader in vehicle loan servicing, with 1,200 employees nationwide managing $2B in receivables.

Senior Manager, Information Technology Project Management Office (PMO)
Senior information technology manager overseeing business systems, disaster recovery, and third-party product support.  Implemented and managed centralized program office.  Directly managed project managers supporting six business units.
  • Managed a $20 million divisional budget, implementing cost control initiatives to maximize productivity.
  • Lead cross-functional teams to architect stable / scalable system solutions supporting enterprise-wide technology initiatives.
  • Subject matter expert for new project research, cost/benefit analysis, and scope definition to the Executive Steering Committee.

CITIFINANCIAL AUTO, Las Colinas, Texas          2002 – 2007
A subsidiary of financial giant CitiGroup, Inc., providing financing for consumer auto loans through dealerships nationwide.

Program Manager / Director, Enterprise Project Office
Technical Group Manager / Director, Enterprise Project Office
Project Manager
Series of progressive positions, rapidly promoted to director position managing centralized program office for Citifinacial Auto.  Accountable for business initiated projects.  Directly managed staff of up to 9 high level team members.  Executed 15 high-profile projects totaling over $400 million in spend / risk category.  Projects implemented on time, on budget, and represented a net increase of over $780 million in first-year revenue for the company.  Senior program management representative to Executive Steering Committee for project related activity.

UNIVERSAL DATA TECHNOLOGY,Dallas,Texas          1999 – 2001
Consulting firm specializing in providing information technology support and solutions to a global client base.

eBusiness Practice Manager
Lead the creation and administration of technology solutions for clients, including; strategic planning, account management, risk assessments, budgeting, and third-party relationships.  Executed each solution in alignment with clients’ strategic / budgetary objectives.  Managed resource allocation and career development for full-time consultants.

ACCOUNTING / FINANCE

Prior to 1993, acquired over 12 years experience in the field of Accounting/Finance.  Some of the titles and responsibilities achieved in this field are as follows:

  • Director of Finance for Texas Motor Transportation Association (TMTA)
  • Director of Finance for Oil Field Haulers Association (OFHA)
  • Controller for Moye Trucking Company
  • Staff Accountant for Ramsey and Ramsey CPAs
  • Director of Finance for Austin Data Management (ADM) Systems

Education • Training

Training

  • Management Techniques
  • Software Engineering Institute (SEI) – Capability Maturity Model (CMM)
  • Project Management Institute (PMI) – Project Management Body of Knowledge (PMBOK)
Bachelor of Business Administration (B.B.A.), ACCOUNTING
St. Edward’s University, Austin, Texas                                                                    1987

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